In all, Four Seasons won top place in three categories of the prestigious award program, which honours excellence in Social Media In Travel + Tourism:Best Overall Use of Social Media –
Hotel Chain – Four Seasons Hotels and Resorts: “The luxury group put customer service first by creating custom Twitter accounts for both its guests and hotels. Brides-to-be can follow the @FSBridal handle for wedding inspiration, while other guests can follow any of the many specific property handles for location-based tips and deals.”
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